2023 Speakers
Western Regional Urgent Care Conference
Adeeti Gupta, MD, FACOG
Founder, CEO of Walk In GYN Care
Session: GYN Challenges
Biography:
Dr. Adeeti Gupta has been a practicing OBGYN in the NY area for over 17 years. After seeing the deficiencies in Women's health care, she turned on her entrepreneurial spirit and founded the First Ever Walk IN GYN centers for Women's health in the country. She pioneered this concept and is excited to take this across the nation and the globe. Caring for all women with compassion and women's empowerment through preventative holistic health care are some of the core values that she promulgates.
Alan Ayers, MBA, MAcc
President, Experity Consulting
Sessions: Financial Literacy, Customer Service
Biography:
Alan Ayers has ~17 years’ experience in strategic planning, business development, clinical operations, sales/marketing and customer service for Urgent Care, occupational medicine, and primary care facilities. Currently, Ayers serves as President of Experity Consulting, responsible for helping clients identify and cultivate new revenue streams while supporting the company's strategic growth initiatives..
A prolific and award-winning writer, Ayers is Senior Editor of The Journal of Urgent Care Medicine (JUCM), and has contributed well over 650 original articles, blog entries and presentations on Urgent Care-related subjects. In 2018 he was co-author of The Health Care Executives’ Guide to Urgent Care and Freestanding EDs, Second Edition.
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Ana Echenique, MD, DABR
Experity Teleradiology and Ana Echenique MD INC
Session: Rad Reads
Biography:
Dr. Ana Echenique is a board-certified radiologist with over 27 years of experience. She has been licensed in California since 2011 and has served as off-site supervisor for more than five years. She has served as Associate Professor in Clinical Radiology at the University of Miami and worked in private practice as well as a teleradiology settings. At Experity, she works as a clinical radiologist as well as the Clinical Director of Quality Management. Dr. Echenique is very familiar with the requirements of the CDPH and using up-to-date documentation, policy and procedure manual review focusing on state requirements, and using easy to follow checklists, she can help provide substantial assistance with maintaining compliance with state mandates.
April Gillam
Head of Industry Relations, Solv. Health
Session: Forecasting Patient Demand
Biography:
April Gillam is a seasoned healthcare operations executive who is passionate about improving experiences and outcomes through digital transformation. Previously the COO of Urgent Care for Kids by Goodside Health, she has been instrumental in scaling processes, people, and business development execution throughout her career. April currently acts as Head of Industry Relations at Solv. Health, is an active urgent care investor, and serves on the UCA DEI Commission.
Barbara Khozam, CSP, AS, CPXP
Speaker / Trainer / Patient Experience Consultant
Barbara Khozam, Inc.
Session: Customer Service Keynote
Biography:
Barbara Khozam, In.c has been providing staff and physician training and consulting on patient experience, communication, and leadership for over 19 years. Barbara has delivered over 1,900 presentations to 75,000 people in 12 countries. She and her team have helped practices of all sizes to raise their patient satisfaction scores to increase reimbursement AND employee engagement.
Bill Coggin, PA
Physician Associate at Doctors on Duty
Session: Procedure Workshop
Biography:
Bill is a graduate of the University of Southern California, School of Medicine, Physician assistant program and Pediatric Intensive Care Training at Children’s Hospital of Los Angeles. His career spans four decades covering a large number of specialties. They include pediatric intensive care, pediatric hospitalist, cardiovascular surgery, adult intensive care, adult hospitalist, emergency medicine and Urgent Care to name a few.
Brandon Robertson
Founder & CEO UCP Merchant Medicine
Session: Positioning Urgent Care
Biography:
Brandon is Founder & CEO of UCP Merchant Medicine. Formed in 2015, UCPMM creates opportunities for health systems and operators to thrive in the healthcare consumerism space with focus in the on-demand care industry. 150+ Urgent Care centers utilize the UCPMM model and produce 34-minute average door-to-door times and Net Promoter scores in the 90s. His expertise is in Urgent Care, virtual care, occupational health services, Artificial Intelligence, and process improvement.
Brian Sun, DMD, MS
Clinical Instructor, Clinical Assistant Professor
University of the Pacific, Western University of Health Sciences
Dentofacial Injuries and Other ENT Maladies
Session: Head Cases
Biography:
Ho-Hyun (Brian) Sun, DMD, MS is an oral and maxillofacial surgeon, a Clinical Assistant Professor at the Western University of Health Sciences, a Clinical Instructor at the University of Pacific Department of Oral and Maxillofacial Surgery, and a graduate alumnus of the UCLA Center for Oral/Head & Neck Oncology Research. His areas of interest include orthognathic surgery, sleep surgery, trauma, pathology, dentoalveolar surgery, and anesthesiology with a multitude of publications.
Daniel Johnson, PA-C
Physician Assistant, Doctors On Duty
Session: Procedures Workshop
Biography:
Urgent Care physician assistant who will be helping David Anthony during the procedures class.
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David Anthony, PA
Physician Assistant, Kaiser Permanente
Session: Procedures Workshop
Biography:
David Anthony is from Chicago, IL. He relocated to California in 1983. He has been a physician assistant for 25 years. He completed his BS in Kinesiology, then graduated from the UC Davis PA program in 1998. His experience includes trauma, burns, plastics, general, and orthopedic surgery. Currently, he is employed at Kaiser Permanente in Fresno in the orthopedic surgery department, where he assists in trauma, sports, and hand total joint reconstruction of the hip, knee, and shoulder.
David Torrez, PhD, MFT
Clinical Director, Dr. Torrez and Associates, Director of PTSD Rehabilitation Program, Boomerang Medical Clinics
Session: Workers' Comp Panelist (Job Stress Challenges)
Biography:
Director of PTSD Rehabilitation Program at Boomerang Medical clinics in Santa Cruz Ca. and Los Gatos, Ca. and Clinical Director of Dr. David O. Torrez and Associates, a multidisciplinary mental health group in Aptos Calif. He holds a Masters and PhD degree in Counseling Psychology. Holds a diplomate certificate in Pain Management and served as an Assistant Clinical Professor of Anesthesia (psychology) at Stanford University School of Medicine for 18 years.
Eric Ellis
Physician/Owner, Lincoln and Granite Bay Urgent Cares
Session: Government Affairs Update Panelist
Biography:
Dr. Eric Ellis, is a Board Certified Emergency Medicine Physician. Born and raised in California, Dr. Ellis is a graduate of UCLA and the Emory School of Medicine. He completed his training in Emergency Medicine at the University of Connecticut, where after only a few winters realized there was no place like home. For over 15 years, he practiced Emergency Medicine in the state of California. After 20 years in the ER he now owns Lincoln and Granite Bay Urgent Cares in Northern California.
Jennifer Calquist, PAC, ER-CAQ
Physician Assistant
Cardiology Made Easy, Inc
Session: Killer EKGs
Biography:
Jennifer is a Physician Assistant working in Cardiology and Emergency Medicine for the last 13 years. She formerly worked as a paramedic on a 911 ambulance for 13 years. Her passion is to save lives and it is that simple.
She teaches a mix of EKG's but also weaves in many cardiology related topics. Jennifer teaches the things that we may not have had access to in a formal program. Things like how to document, how to listen to your intuition, how to work up a complex complaint and how to even tell patients bad news. She has written articles in PA Journals JAPA about how to gain better patient satisfaction, and how to be handle difficult situations for JEMS an EMS Publication.
Jerry P Abraham MD, MPH, CMQ
President, Los Angeles County Medical Association LACMA
Director & Chief Vaccinologist, CDU-KEDREN Mobile Street Medicine
Session: Leadership Roundtable Panelist (Climate, DEI)
Biography:
Jerry P. Abraham, MD MPH CMQ, is a renowned physician and public health advocate who currently serves as the Director & Chief Vaccinologist of the CDU-KEDREN Mobile Street Medicine Program in South Los Angeles. He is a champion for Climate Health within Organized Medicine.
John Alchemy, MD QME Diplomat ABFP
CEO and CMO, RateFast
Session: Workers' Comp Panelist (Permanent Impairment Evaluations)
Biography:
Dr. John Alchemy, CEO of Impairment Rating Specialist and CMO of Impairment Rating Specialists, is an experienced Occupational and Family Medicine practitioner since 1997. With over 10,000 cases reviewed, he offers expertise in AMA impairment rating. He is currently certified as a Diplomat of the ABFP, California QME (since 2001) and CA DWC Educator. He has past certifications by ABIME, & AAMRO, He holds two patents in impairment rating with multiple pending and is a published researcher
John Koehler, MD, ABPM(OM)
Board Certified in Occupational Medicine, Founding Board Member UCA,
CEO, OccDocOne
Session: Workers' Comp Panelist (WC in the Urgent Care Clinic)
Biography:
John Koehler MD, ABPM(OM) founded Physicians Immediate Care in 1987, the pioneering hybrid Urgent Care / Occ Med clinic model which has now grown to over 50 clinics based in Chicago. He also serves as medical advisor to multiple Fortune 500 companies. His formal training is in Emergency Medicine and Occupational Medicine and practices the latter. Based on his experience he has created a web-based, guideline driven tool that supports both UC and Occ Med injury treatment and management called OccDocOne.
Joseph Toscano, MD, FCUCM
Urgent Care Clinician
John Muir Urgent Care, Lawrence Berkeley Lab
Session: Derm Dilemmas
Biography:
Joseph Toscano, MD has been an attending emergency physician at San Ramon Regional Medical Center since 1999 and has worked in Urgent Care since 2005. He is, as well, currently an Urgent Care physician with John Muir Health and at the Lawrence Berkeley Lab. He is on the editorial boards of Evidence-based Urgent Care and the Journal of Urgent Care Medicine, and develops and reviews continuing medical education material in UC and EM for a variety of other publications.
Kathryn Kane-Vandervort
COO, Doctors on Duty
Session: Workers' Comp Panelist (WC in the Urgent Care Clinic)
Biography:
Kathryn Kane-Vandervort is from Carmel Valley, CA. She graduated from Saint Mary’s College with her Bachelor of Science Degree in Psychology. She went on to pursue her medical assistant certificate, while completing her MBA with a concentration in Healthcare Administration from Sullivan University in Louisville, Kentucky. She started with Doctors on Duty in 2014 and works as their Chief Operating Officer. She is also a board member of CalUCA. Katie is passionate about putting humility and empathy first.
Kim Barber, PhD
Director of Health Scholars and Precollege and Early Outreach Support Programs, California State University Monterey Bay
Session: Leadership Roundtable Panelist (Climate, DEI)
Biography:
Kim Brown Barber, Ph.D. is a successful businesswoman, a councilwoman for Monterey City Council and a longtime educational leader with a strong commitment to student success and diversity and inclusion. As an advocate for university students and women leadership, her passion and commitment over the last ten years has focused on several areas to include: increasing diversity, closing the achievement gap, student success, academic excellence, preparation and motivation.
Liz Allen
Chief Brand Officer, Exer Urgent Care
Session: UC Social Media
Biography:
Liz Allen is the Chief Branding Officer for Exer Urgent Care and a guest lecturer on marketing and branding at UC Berkeley’s Haas School of Business.
An experienced Chief Marketing Officer, Liz has held roles in organizations ranging from early-stage start-ups to Fortune 500 companies. She has built brands and marketing functions in technology, retail, healthcare, direct-to-consumer, and entertainment industries at such companies as Apple, The Gap, LucasArts, At Home and DocuSign.
Marco Lucido, JD
Attorney, Fenton & Keller
Session: California Labor Law Update Panelist
Biography:
Marco’s practice focuses on all aspects of civil litigation, including labor and employment law and general business litigation. Marco helps employers minimize risk by counseling them on complex rules and regulations and drafting workplace policies that meet their particular needs. In his litigation practice, Marco defends employers against a wide variety of claims, including claims for discrimination, harassment, retaliation, wrongful termination, and wage and hour violations.
Michael McMillan
CEO/Principal, Doctors on Duty and Cypress Healthcare Partners
Session: California Labor Law Update Panelist
Biography:
Mike, an attorney, has been involved in healthcare and physician practice management since 1991. He is a partner in Doctors on Duty, a network of urgent care clinics in the Monterey Bay Area, and his company, Cypress Healthcare Partners, provides physician/medical group practice management services to over 350 physicians and APPs in Monterey and Santa Cruz counties.
Steve Schumann
Medical Director/Occupational Health
Doctors on Duty
Session: Workers' Comp Panelist (WC in the Urgent Care Clinic)
Biography:
Dr. Schumann graduated from Pomona College, UC Irvine School of Medicine and completed an Emergency Medicine Residency at Valley Medical Center, Fresno, CA. He was an ED physician in Fresno and subsequently opened and managed an Occupational Medicine practice there. After sale of the practice, he served as National Medical Director for HealthSouth/Occupational Medicine division. Later he was Northern California Medical Director for Concentra and currently is with Doctors on Duty in Salinas.